cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Zoom 64 bit version disappears while installing on Windows 11 Pro.

BH_ANIM
Newcomer
Newcomer

I have been having issues for long with installing 64bit version on Windows 11 23H2.

I am only able to install older version of 32bit, 6.20_46690build.

The Zoom installation process simply disappears while installing, not showing up the message that indicates it has been successfully installed. It won't launch at all, although I see it in the installed app list.

I want to use 64bit since I have many monitors and need to share screens.
32bit will crash with 4k monitor sharing for online lectures. I had to work around by reducing 4k monitor to hd to avoid crashes. 

 

Please help.

 

0 REPLIES 0