Zoom 5.10 locking up

cuando yo tambien quiero actualizar a la ultima version no me lo permite

Zoom meetings freezing / locking up all through yesterday. I missed some very important information. Was unable to exit out, close/shutdown Zoom unless via Task Manager, and even that took some time to work. When I was able to log back in, I was already in the meeting room from my first login and, in no time, window would freeze again, spinning wheel, unable to do anything, followed same process, and then would be logged in three times (with three of me showing up at the same time in the same meeting!). Very frustrating!!! I've already submitted feedback directly via Zoom. Please fix!