cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

ZOOM Not Sending Contact Requests

Hubbtone
Newcomer
Newcomer

For some unknown reason, ZOOM isn't sending contact requests.  I have been a member since 2018 and never experienced this problem.  Before this issue, I would send a contact request through the ZOOM app and the request would go to the "Contact Requests" tab under the "Team Chat" button at the top of the app.  This isn't working now and I have even tried to get the user that I am sending the request to to send me a contact request and nothing is happening- super frustrating!  The users email shows up at the bottom of my contact list where it says pending.  HELP!

1 REPLY 1

djayde07
Newcomer
Newcomer

mine is not letting me chat with my contact. did you figure out a solution?