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dave-marshall
Explorer
Explorer

Your version needs to be 5.16.6 to sign in. Contact IT team

Why can't I install this version?

1 ACCEPTED SOLUTION

dave-marshall
Explorer
Explorer

I had to uninstall the older Zoom client version manually. The install worked after that.

The installer should have been smart enough to close the old app and uninstall the older app.

Disappointed with the development team. 

View solution in original post

1 REPLY 1

dave-marshall
Explorer
Explorer

I had to uninstall the older Zoom client version manually. The install worked after that.

The installer should have been smart enough to close the old app and uninstall the older app.

Disappointed with the development team.