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You cannot authorize Okta Identity

smashedtoatoms
Newcomer
Newcomer

‎2022-09-27 12:11 PM

We recently discovered that our SCIM integration is not working.  I have tried to re-authorize Okta because the previous admin has left the company and my suspicion is that he was the one who authorized this before.  I am getting the following error: `You cannot authorize Okta Identity`.  I am currently the account owner.  What do I need to do to reauthenticate with Zoom to enable Okta provisioning?  Any help you can provide would be appreciated.

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2 REPLIES 2

cvelazquez
Newcomer
Newcomer

‎2022-12-09 03:16 PM

@smashedtoatoms, did you get this resolved?  I'm currently in the exact same situation, and Zoom support is zero help.  Any news would be helpful.  Thanks!

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ZoomitDude
Newcomer
Newcomer

‎2025-01-25 08:50 AM

I'm also having this same issue. Trying to get the OKTA Zoom api reauthenticated because it breaks if I deactivate the old admins Zoom account.

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