Workplace App on Mac Instantly Reverts to Web Client on Login

[WJC]

Running MacOS 10.14.6 with a new download of Zoom Workplace app (Basic free acct)...when I login, the app instantly reverts to the Zoom web client. What's going on...how do I troubleshoot?  Thanks!

[User135]

I am having this same issue! I have a paid account, and find that if I open a meeting from any link I see this same behavior. The only work around is if I own the meeting and choose to "Start" it manually from the desktop app. 

[MGSR]

Hello there,

I'm sorry for the inconvenience and the late response.

Kindly do a clean uninstall and reinstall the Zoom app.

Please let us know if this helps or if you need further assistance.