cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Wiena

Wiena
Explorer
Explorer

Hello, need advice on how to recover a recording for a session, i was co-host and using a chromebook, i didnt know that chromebook only allow cloud storage NOT local storage.

Is there any way i can recover the recordings?

Thank you

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Cloud recordings go into the account of the host, not the cohost. Ask the host who scheduled the meeting to check their own account for the recording.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

View solution in original post

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Cloud recordings go into the account of the host, not the cohost. Ask the host who scheduled the meeting to check their own account for the recording.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Wiena
Explorer
Explorer

Cool Frank.

thank you