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Why my local recording is in 1920x2560 ratio?

Molly5
Newcomer
Newcomer

Hi 

I have one meeting recorded on my computer was in wired ratio, 1920x2560, which makes the side-by-side view very tiny to watch. The recording I made on the day before or after that all had no issue at all. Seems just this meeting got this problem. 

 

Any idea what the reason of this? I didn't find any settings to change the horizontal or vertical.

 

Thanks 

3 REPLIES 3

storyhub
Community Champion | Customer
Community Champion | Customer

Recordings use the resolution present when the recording is started. Make sure  that if 16:9 is preferred over 9:16 that you set that before starting the recording.

If this works please click accept as a solution.

Where can I change the ration before I start recording?

Where can I change the ratio before starting recording?