Why my Oppo A94 has no virtual background?

[YaBoiB]

Hello,
My name is Brandon. Thanks for joining the Zoom Community! Please make sure that your Oppo A94 meets the System Requirements for Virtual Backgrounds, please. 

I hope that this helps. 

B!

[JayPeeCee0527]

Hello..all of the system requirements is met by my cellphone

[YaBoiB]

Hello @JayPeeCee0527, 

 Have you attempted to remove the Zoom application and reinstalled it back to your Cellphone to see if the issue is cleared up with a simple reinstallation?

[JayPeeCee0527]

Yes i already done it .but still no background

[YaBoiB]

Hello @JayPeeCee0527, 

 Can you submit a support ticket regarding this issue with a meeting ID where you have replicated this issue and provide me with the ticket number? I can look on the backend for you and see where this issue is coming from. 😃