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Why is zoom closing down after 40 minutes when I am inactive?

blankd
Newcomer
Newcomer

‎2025-01-24 03:01 AM - edited ‎2025-01-24 03:06 AM

I use my zoom room for supporting teachers. I have scheduled a meeting for 7 hours. But when I´m inactive for 40 minutes zoom is closing automatically. Does anybody know why? I have a license and work at a University.

 

Best//tea

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4 REPLIES 4

kng
Explorer
Explorer

‎2025-01-24 04:53 AM

May be the host changed to a free account during the meeting.

helping you! helping you!
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blankd
Newcomer
Newcomer

‎2025-01-24 05:06 AM

Thank for replying 🙂 All the participants are licensed and working at different Universities in Sweden. Our support explained to me that Zoom is programmed to close after 40 min if you are inactive. I find that very hart to believe.  But it actually appears to be so according to the article you send. Strange. Many thanks!//tea

kng
Explorer
Explorer
In response to blankd

‎2025-01-24 06:10 AM - edited ‎2025-01-24 06:10 AM

I just found this old post.

https://community.zoom.com/t5/Zoom-Meetings/meeting-turns-off-after-idle-time/m-p/164130#:~:text=Thi....

helping you! helping you!