Why is it so difficult to officially resell Zoom?

Hello, community,

It's a pleasure to share knowledge with you.

I have a technology distribution company that specializes in reselling software from various manufacturers.

We serve a wide range of companies, including government agencies and schools with over 300 employees.

For months, we've been trying to become an official Zoom reseller, as we have a huge demand for licenses, but it seems like nobody on the Brazil or LATAM team wants to assist us.

Why is it so difficult to officially resell Zoom?

Why won't the company help those who want to resell professionally and with permission?