cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Why do my 3 recordings today, each have a different screen size?

BeeeGeee
Newcomer
Newcomer

I recorded 3 sessions on zoom today. Each one shows the screen recording as a different size or dimension.

 

The first one shows a really small video image, and is surrounded by a wide black frame area, on all 4 sides. 

 

The 2nd one is still framed in black all the way around, but the frame is much narrower.

 

The 3rd recording has no black frame at all, the image covers the full dimensions of the screen. That's what I'd like to see on all 3 videos! But I have no idea why this is the only one that fills the screen shot.

 

What's going on? How do I control this? I see no camera dimensions setting in my account. Nor does my iMac (it's new to me) have camera settings for dimensions (that I can find).

 

I'd like to have the video image fill the screen every time, and not have wide black frame all around it at all. It's especially disconcerting that the first one, which was the group class session, is such a small screen in the replay. 

 

It's after 1am and I've been at this for hours, nothing seems to work. Please help, thanks! 

1 REPLY 1

Adele_K
Newcomer
Newcomer

Hello! I have the same problem. Join to your request. It was easier when I installed earlier version. But now it's not allowable.