Why can't I add an alternative host for the webinar

Forum|Forum|2 years ago
September 6, 2023
4 replies
2 views

I invited someone to be the panelist and I would like to invite her as the alternative host. But when I put her email in, the system says: "Unable to assign "xxxxxx" as an alternative host because the user cannot be selected at this time"

T

tywhitmore1000

Newcomer

same issue started sep 1st 2023

S

Selena007Author

Newcomer

How to deal with it then?

F

Frank_TB

Community Champion | Customer

Hello,

Prerequisites for designating an alternative host

Both users need to be Licensed and on the same account
For webinar, the user who schedules the meeting needs both a license and the webinar add-on; the alternative host only needs to be Licensed
Alternative hosts must be signed in to Zoom with the correct account in order to be granted the host or co-host permissions
Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
Zoom mobile app for Android or iOS: Global minimum version or higher

Do you and the other person meet all of these requirements?

Regards

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L

Lilat

Newcomer

Hi @Frank_TB. There must be another way to assign alternative host to a guest speaker I'm inviting to share their expertise with my guests. It shouldn't matter that they do not have Zoom account to be my guest speaker, or am I missing something? Thank you in advance for your response.