cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Why am I getting this when trying to connect to a meeting

569654
Participant
Participant

Zoom .jpg

2 ACCEPTED SOLUTIONS

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @569654.


As the screen shows, you are attempting to join a meeting that doesn’t start until June 22, where apparently “Join before Host” Is not enabled. 

Ray_Harwood_0-1687132825393.png

The format of these messages has changed recently. If you’ve encountered this before and seen a different looking screen … this is the new one. Attempt to join again at the time the meeting is scheduled. 


Ray -- check out the GoodClix website or the Z-SPAN website.

View solution in original post

Thank you! It was the format change that caught me off guard! I appreciate it! 

View solution in original post

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @569654.


As the screen shows, you are attempting to join a meeting that doesn’t start until June 22, where apparently “Join before Host” Is not enabled. 

Ray_Harwood_0-1687132825393.png

The format of these messages has changed recently. If you’ve encountered this before and seen a different looking screen … this is the new one. Attempt to join again at the time the meeting is scheduled. 


Ray -- check out the GoodClix website or the Z-SPAN website.

Thank you! It was the format change that caught me off guard! I appreciate it!