While trying to transcribe a meeting to Hebrew ,I'm getting error: Unable to transcribe

[eevision]

Hi

While trying to transcribe a meeting to Hebrew ,I'm getting error: "Unable to transcribe".

Zoom version: 6.5.7

Please help.

And I would love to set Hebrew as the default transcribe language.

Thanks

Eyal

[Bri]

Hi @eevision 👋. Transcriptions are not yet available for the Hebrew language. 

For more information, please refer to this article in our knowledge base. 

[eevision]

That’s not true. 
the option is available. 
Please check with the product team and provide a correct solution. 

[Bri]

@eevision are you referring to translated captions? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060844 

[eevision]

no.

to auto transcribe and AI summary in Hebrew,

See print screen

and another 

now its even worse, the sumaries are in arabic

print screen 

i've wasted so much time, trying to solve this.

If it wont be solved by the end of the month, ill move to teams and never come back to zoom, or recommend it to my clients.

So many users and no support, a shameful service.