Where is the button to deactivate automatic updates? | Community
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N
Newcomer
NinaS1
Newcomer
February 9, 2023
Question

Where is the button to deactivate automatic updates?

  • February 9, 2023
  • 1 reply
  • 1 view

The last update screwed up my screen, which now randomly turns from video to white. No one can see me and I can't see anyone. I'm on a laptop. 

    1 reply

    C
    Community Champion | Partner
    Calvo
    Community Champion | Partner
    February 10, 2023

    Hello Nina

    if you don't see the the button it could be that you installed the MSI Version of Zoom Client. It is also possible that it uses the registry EnableClientAutoUpdate and so you are not able to update your client. To avoid that please uninstall your Zoom client and download the new Zoom client as an exe File. With that installed you should be able to update your zoom client again.

     

    regards

    calvo

     

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