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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Where did my download of my meeting go?

DeePDX
Newcomer
Newcomer

‎2024-06-20 07:29 PM

I just wrapped up a meeting that I had recorded to my computer. After the meeting I got a pop up bubble that the meeting was being downloaded/converted. It got about 50% of the way through and then all of a sudden the open windows cleared and nothing was happening. Nothing is saved under computer or cloud recordings, and I can't find that pop up that was tracking the conversion/downloading. Does this mean the recording isn't saved anywhere? I am thinking my laptop is too old so although the download/conversion started it couldn't finish. Any insight?

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-06-20 11:58 PM

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061761

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