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When I try to share sound on my Mac for zoom, the sound goes CRAZY

daniellekalil
Newcomer
Newcomer

‎2024-03-26 05:20 PM - last edited on ‎2024-06-26 08:39 AM by Community Moderator | Employee

This problem just started. I tried restarting computer, deleting and redownloading zoom, etc. The computer has no audio issues when not sharing sound on zoom. The zoom profile has no issues sharing sound when logged in on a different computer! Please help find a solution!

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2 REPLIES 2

Priscila3
Newcomer
Newcomer

‎2024-10-01 09:37 AM

Hey, I'm having the same issue, I even tried logging into zoom from google chrome and I have no problem sharing audio from there, it's only when I use the desktop app, also I can't get in contact with zoom support even though I have a paid subscription. Were you able to find a solution?

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to Priscila3

‎2024-10-07 01:42 PM

Hello @Priscila3,

Can you kindly update your Zoom desktop app to the latest version or try reinstalling it for me?

Let me know if this helps or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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