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When I try to "Schedule", it just spins

tomdesign1
Newcomer
Newcomer

‎2023-03-30 05:40 PM - last edited on ‎2023-06-29 11:19 AM by Community Moderator | Employee

When I click "Schedule" it brings up a window with a spinning icon and never gets past that. *see attached*

I completely uninstalled the app. Reinstalled it. Same problem. 


I tried logging in with 2 different accounts. Same problem. 

 

I'm able to join meetings, but just not schedule them. 


Any idea what's wrong??

 

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3 REPLIES 3

jimc12
Newcomer
Newcomer

‎2024-04-23 11:49 AM

i have exactly the same problem and i am using the zoom plug in in Office Professional 2016 -- I'm not using Office 365-----i'm thinking that might make a difference?

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mikefucella
Newcomer
Newcomer

‎2024-08-06 11:06 AM

I'm having the same problem too.

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tomdesign76
Newcomer
Newcomer
In response to mikefucella

‎2024-08-06 11:09 AM

The best solution I found, and it's not a fix, but it works. Just close down the app. Then open the Zoom website, login and schedule on the site. 

There's no rhyme or reason that I've found why the app sometimes doesn't work, but if you just go to the website, that seems to work every time. Hope that helps.

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