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What account is my email associated with?

yvrbird
Newcomer
Newcomer

‎2022-03-30 11:18 PM

Problem

When I attempt to log in with Email A, I receive an email saying my account is associated with Google. When I log in with Google, Email A is not associated with my Google account. How do I re-register with a Zoom account with only Email A and not Google? 

 

Desired outcome

Log in only with Email A and not with Google and to avoid duplicate accounts being created by accidentally logging in with Google. 

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1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

‎2022-03-31 07:44 AM

@yvrbird Please go to https://zoom.us and click on the Sign-Up link at the top and enter your email address like you are creating a new account.  When you do this, it will create a work email account for you with that email address that you can use to sign-on and skip the Google sign-in process.

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