What account is my email associated with? | Community
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Y
Newcomer
yvrbird
Newcomer
March 31, 2022
Question

What account is my email associated with?

  • March 31, 2022
  • 1 reply
  • 0 views

Problem

When I attempt to log in with Email A, I receive an email saying my account is associated with Google. When I log in with Google, Email A is not associated with my Google account. How do I re-register with a Zoom account with only Email A and not Google? 

 

Desired outcome

Log in only with Email A and not with Google and to avoid duplicate accounts being created by accidentally logging in with Google. 

    1 reply

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    March 31, 2022

    @yvrbird Please go to https://zoom.us and click on the Sign-Up link at the top and enter your email address like you are creating a new account.  When you do this, it will create a work email account for you with that email address that you can use to sign-on and skip the Google sign-in process.

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