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Wellness Living Zoom Issue

Islanguages
Newcomer
Newcomer

Hello! 

I have an account with Wellness Living and a zoom account joined so I can do zoom classes. I have 10 licenses so we can have 10 classes at the same time. Zoom is only picking up 7 of those zoom licenses and 3 are not being used. We are having trouble as some days in the evening we have more than 7 classes taking place (this is both group and private lessons). I have tried everything, disconnecting, disconnecting individual licenses... I can't seem to find the solution. Wellness Living does not seem to know what is going on either and sends me to Zoom. 

I hope someone can help here. Am I missing something? 

 

Thank you! 

 

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