Webpage zoom home page error | Community
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D
Newcomer
da62
Newcomer
August 15, 2024
Question

Webpage zoom home page error

  • August 15, 2024
  • 1 reply
  • 0 views

Probably not got the correct Board as system issue not there. So when I login into my account on a windows PC (not the app) I am bounced off the home page with the error trouble fetching user data. All other pages are working fine. What do I need to do? I have restarted PC, logged off and on.

1 reply

C
Community Champion | Employee
colegs
Community Champion | Employee
August 16, 2024

@da62 - This is definitely not normal, and not something I have heard others reporting.  Have you tried multiple browsers (Chrome is preferred), and have you cleared your browser cache?

D
Newcomer
da62Author
Newcomer
August 16, 2024

Thank you - yes I have tried multiple browsers and same it bounces me straight off the home page. The only way I read the error message was by using print screen for the second I land on the home page. I will try cache clearing tomorrow.

D
Newcomer
da62Author
Newcomer
August 17, 2024

OK resorted to the switch on and off multiple times and that seems to have fixed it!

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