Waiting room

[YaronD]

As a security measure, Users or Personal Contacts, not listed in my account, will be placed in the Waiting Room.

My question - should I add them to my account as Users or as Personal Contacts ? Any known limitations ?

Thanks - YaronD.

[RN]

Hey @YaronD yes, you could invite them onto the account. Here are some knowledge base articles on Managing Groups and Users if you decide to invite users to your Zoom account. 

Second, with 'waiting room' enabled in your Zoom profile settings, consider some of the options shown in the screenshot below. However, as per your discussion, if you require waiting room and also want specific users on your account to bypass the waiting room, I would recommend inviting them to your Zoom account.