Vision Pro Audio Cuts Out

[srasmussen]

I have been trying to use the Zoom App for the Apple Vision Pro.  However the audio consistently cuts out every 5 mins or so, where I can not be heard nor can others hear me.  The only resolution is to leave the meeting and come back.  There is also a Reddit thread on this as well so it is not just me.  Thanks.

[villox]

I'm having the same issue. Makes Zoom unusable. 

[ogw-quore]

Same issue. I noticed that it happens pretty consistently when a notification comes through.

[villox]

Have you tried turning off notifications while in a call to see if it helps?

[srasmussen]

I tried that this morning, it did seem to last a little longer, but still cut out 4 times in a 30 minute meeting.

[ogw-quore]

 I turned off my notifications, and the rest of the meeting went well. It was only 5 to 10 minutes after, so I have a limited data set. Sounds like it doesn’t help completely, though. 

[Mike0]

Same issue here. I couldn't hear anyone on the call. It's a shame as the Discord compatible app on Apple Vision Pro works fine. 

[shrop]

Seeing the same. I will try leaving notification off for now. Good find. Seems like this is a bug that should be solvable.

[shrop]

Just had a call and I had no notifications on. Audio still dropped after 5-10 minutes so maybe it also happens for other reasons. 

[villox · Accepted solution]

I opened a ticket with our enterprise support folks today and got the following:
"Zoom has acknowledged the bug and the fix is planned for Zoom client version 5.17.10. The tentative date for this release GA is February 25th."

[shrop]

Thanks for the update!

[srasmussen]

Great News!  

[Scotthan]

Thanks for the update. I have same issue. Audio cuts out after about 10-15 mins. I have to force quit and rejoin. Has happened on all 8 zoom calls I've had. 

[bobcubsfan]

My issue is that the speaker volume is too low.

[CAIRS]

does anybody have the status on this fix? I just purchased a Vision Pro and was excited about using Zoom and now I’m back to my desktop. 

[shrop]

I was able to update Zoom on my AVP last night. Release just said bug fixes, so not sure what it fixes. Will try it out on some Zoom calls today.

[watr2drink]

I have the updated version of Zoom and the audio absolutely does not work. I tried contacting support but they are telling me I need to upgrade from my pro plan to the premium plan just to get help. I may have to start using MS Teams or Webx, because this is not working for me,

[away]

Same issue

[lopezcalderon]

same thing for me. It's really annoying. 

[jhutchinson]

I also have the same issue. Looking forward to the update! 

[L_Simon]

Still having this issue, and showing no update available for visionOS.

Any chance we could get an update on when this is expected to hit?

[Phil-S]

Can someone pse give the accurate release date for this fix? Thx

[L_Simon]

Agreed.

To be clear, this bug makes the visionOS Zoom app almost entirely unusable for me. At best, I can keep Slack running on my laptop and switch into the visionOS app when I need to show someone my view - but only if it's of very short duration.

Otherwise, I'm completely unable to use the visionOS app for anything productive.