- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-06 02:22 PM
I have been trying to use the Zoom App for the Apple Vision Pro. However the audio consistently cuts out every 5 mins or so, where I can not be heard nor can others hear me. The only resolution is to leave the meeting and come back. There is also a Reddit thread on this as well so it is not just me. Thanks.
Solved! Go to Solution.
- Topics:
-
Customer Stories
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 02:44 PM
I opened a ticket with our enterprise support folks today and got the following:
"Zoom has acknowledged the bug and the fix is planned for Zoom client version 5.17.10. The tentative date for this release GA is February 25th."
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 01:48 AM
I'm having the same issue. Makes Zoom unusable.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 09:03 AM
Same issue. I noticed that it happens pretty consistently when a notification comes through.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 09:10 AM
Have you tried turning off notifications while in a call to see if it helps?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 11:39 AM
I tried that this morning, it did seem to last a little longer, but still cut out 4 times in a 30 minute meeting.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 12:06 PM
I turned off my notifications, and the rest of the meeting went well. It was only 5 to 10 minutes after, so I have a limited data set. Sounds like it doesn’t help completely, though.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 11:28 AM
Same issue here. I couldn't hear anyone on the call. It's a shame as the Discord compatible app on Apple Vision Pro works fine.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 12:47 PM
Seeing the same. I will try leaving notification off for now. Good find. Seems like this is a bug that should be solvable.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 12:53 PM
Just had a call and I had no notifications on. Audio still dropped after 5-10 minutes so maybe it also happens for other reasons.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 02:44 PM
I opened a ticket with our enterprise support folks today and got the following:
"Zoom has acknowledged the bug and the fix is planned for Zoom client version 5.17.10. The tentative date for this release GA is February 25th."
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-07 05:31 PM
Thanks for the update!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-08 07:58 AM
Great News!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-09 10:09 AM
Thanks for the update. I have same issue. Audio cuts out after about 10-15 mins. I have to force quit and rejoin. Has happened on all 8 zoom calls I've had.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-16 11:50 AM
My issue is that the speaker volume is too low.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-28 04:47 AM
does anybody have the status on this fix? I just purchased a Vision Pro and was excited about using Zoom and now I’m back to my desktop.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-28 05:30 AM
I was able to update Zoom on my AVP last night. Release just said bug fixes, so not sure what it fixes. Will try it out on some Zoom calls today.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-03-28 06:20 AM - edited 2024-03-28 06:21 AM
I have the updated version of Zoom and the audio absolutely does not work. I tried contacting support but they are telling me I need to upgrade from my pro plan to the premium plan just to get help. I may have to start using MS Teams or Webx, because this is not working for me,
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-10 04:16 AM
Same issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-15 10:10 AM
same thing for me. It's really annoying.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-20 08:33 AM
I also have the same issue. Looking forward to the update!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-27 08:38 AM
Still having this issue, and showing no update available for visionOS.
Any chance we could get an update on when this is expected to hit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-27 11:35 AM
Can someone pse give the accurate release date for this fix? Thx
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-02-27 01:20 PM
Agreed.
To be clear, this bug makes the visionOS Zoom app almost entirely unusable for me. At best, I can keep Slack running on my laptop and switch into the visionOS app when I need to show someone my view - but only if it's of very short duration.
Otherwise, I'm completely unable to use the visionOS app for anything productive.