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Virtural Background Not Working

LH3
Newcomer
Newcomer

I updated Zoom last week and now my Virtual Background doesn't work.  Whenever I click a background I get a message saying "Virtual Background Loading".  What can I do?

1 REPLY 1

WellnessShopGre
Newcomer
Newcomer

I am not able to get my virtual background without a green screen to work.   I have a Dell Optiplex 990 Desktop Computer - Intel Core i7 3.8GHz, 16GB DDR3, New 1TB SSD, Windows 10 Pro 64-Bit.  I have Zoom version 5.10.7