cancel
Showing results for 
Search instead for 
Did you mean: 

Virtual backgrounds on ARM Windows Machines

tomg35
Explorer
Explorer

Just installed Zoom, on a Windows ARM device.

 

Went to setup a virtual background and I'm directed to settings, to enable virtual backgrounds. Get to settings and backgrounds is enabled. I go back to the Zoom client and then says my device isn't compatible with virtual backgrounds?

Is there a workaround for this as virtual backgrounds can be a good privacy feature?

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @tomg35 ! At this time, we do not support ARM-based processors for Windows, according to our Virtual Background prerequests at https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background. This idea can be suggested at zoom.us/feed.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @tomg35 ! At this time, we do not support ARM-based processors for Windows, according to our Virtual Background prerequests at https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background. This idea can be suggested at zoom.us/feed.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

tomg35
Explorer
Explorer

Thank you