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Virtual background

franco_w
Newcomer
Newcomer

‎2022-04-01 11:01 AM - edited ‎2022-04-01 11:03 AM

My Win 10 64-bit PC got i5 750 (4-core) still can't use virtual background....why? Please help. 

I've checked meeting setting is correct. It just show that my device is not support virtual background.

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IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-04-01 11:11 AM

You could try a clean removal/uninstall of Zoom Application and then reinstall it again. This is to ensure that any corrupted files/config on the application is all completely removed before reinstalling.

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
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franco_w
Newcomer
Newcomer

‎2022-04-01 10:39 PM

same problem after uninstallation and restart then installed 5.10.1 again....

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