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Virtual background on samsung tablet S3 android

LI5
Newcomer
Newcomer

Hi,

 

I do not have the option in the application zoom (android version 5.14.7) on my samsung tablet S3 to select a virtual background.

 

Any ideas?

Thank you.

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi li5,

 

from zoom support articles:

 

requirements

Android

  • Zoom mobile app, Global minimum version or higher
  • Android 8.0 or higher
  • arm64 processor
    • 8 cores or higher 
  • 3GB or higher RAM
  • GPU
    • Qualcomm Adreno:
      • 540 (Snapdragon 835 / Snapdragon SDM835), or higher than 615 (QCS605 or Snapdragon SDM710)
    • Mali:

      • G series with version G72 or higher
      • CPU must be higher than Exynos 9810, Exynos 990, Kirin 980, or Dimensity 1000. 
  • Only the following phone manufacturers are supported:

    • Google
    • OnePlus
    • Oppo
    • Redmi
    • Samsung
    • Vivo
    • Xiaomi
    • Huawei

Note: Blurred background option requires Zoom mobile app version 5.6.6 (2076) or higher.

Zoom Virtual Background system requirements – Zoom Support

 

How to enable Virtual Background
There are a few ways to get started with Virtual Background features. You can enable virtual backgrounds during video conferencing on the account, group, and individual user level.  please see support article below.

Changing your Virtual Background image – Zoom Support

 

thanks,  eliot

LI5
Newcomer
Newcomer

Thank you for these articles but I already read them and checked my settings, but I still do not have the virtual backgrounds available on Android tablet.