Virtual background and filters disabled after update ZoomVDI ver.5.17.6 | Community
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Newcomer
April 2, 2024
Question

Virtual background and filters disabled after update ZoomVDI ver.5.17.6

  • April 2, 2024
  • 4 replies
  • 1 view

Virtual background and filters are disabled after updating ZoomVDI to 5.17.6 (24660).

 

- Citrix on Azure VDI
- Windows 10, 64bit
- Virtual background and filters were available in version 5.17.5.

4 replies

Newcomer
May 13, 2024

New Mac vitural back ground doesn't work on this updated computer.  I went to advanced settings. I uploaded the picture for virtual back ground but when I start the meeting it says go to setting again.  I do and it's on for virtual background.  What is wrong here.  My old 5 year macbook air can do it but not the M3?

Newcomer
July 4, 2024

I have the same problem. 

Newcomer
August 6, 2024

Did you ever resolve this issue? We're having the same problem.

Newcomer
August 6, 2024
Yes i used a support ticket and it was specific to Mac. I can't find the ticket reply to pass it on. Recommend submitting one for help.
Newcomer
August 6, 2024

It solved when I installed the version 6.0.11 (25150).