cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Virtual Whiteboard keeps re-sizing every time I switch annotation tools

edrosamond
Newcomer
Newcomer

This has been happening ever since the previous update. It is infuriating. The whiteboard resizes from full screen to smaller size when clicking on any of the tools. It doesn't happen with screen sharing. Only with the whiteboard.

I'm using Zoom for windows (11) and have tried re-installing zoom and changing as many settings that I can imagine will work. 

3 REPLIES 3

BSC12
Explorer
Explorer

Same happened to me and I found out that an update to versions of 6.2.x creates the problem. I had to roll back to 6.1.11 to eliminate the resizing problem. Hope they can fix the problem on next update.

edrosamond
Newcomer
Newcomer

There have been 2 updates since this issue began and still no fix.

SAC-Au
Newcomer
Newcomer

Has the problem been fixed since?

 

I'm on version Version: 6.2.5 and still same problem occurs. Please let me know if a fix has been found.

 

Thank you.