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Virtual Backgrounds.

pll21
Newcomer
Newcomer

‎2021-08-25 12:53 PM

When I go to virtual backgrounds, I have 4 choices.  And then a circle appears around my head so the circle is in the background.  Not good.   Have a got the latest downloads because where my choices are and where yours are in your videos are not the same.

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2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-30 01:52 PM

Hi @pll21, Welcome to the Zoom Community! You can double-check if you are on the latest version of Zoom by following these steps: https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version. If you continue to experience issues with your virtual background, please share a screenshot of what you see.

 

Hope this helps! Keep me updated 🙂


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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RN
Community Moderator | Employee
Community Moderator | Employee
In response to CarlaA

‎2021-09-02 12:00 PM - edited ‎2021-09-02 12:00 PM

Hey @pll21  was @CarlaA's response helpful? If so, don’t forget to mark the reply as an accepted solution! Thanks! 😄

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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