Virtual Backgrounds

Forum|Forum|4 years ago
August 13, 2021
4 replies
0 views

Hey there....i am facing a problem with the "adding a video" as a virtual background.,,,, first of all some of these things i wanted to tell u

1) I use windows 10

2) I use a personal google accoutn

3) I have the version 5.7.5

See....the prob is .....that even though all teh options such as "enable video to be added as virtual background" is enabled.........no matter whatsover I do....no matter how many times i close and open zoom......even though the website shows me that your changes were saved......there arent saved.....otherwise ofc i wud see the option of addign a vid as a virtual background...... I tried a lot of things......yet the only thing it tells me is the add image option onlyyyyyy.....

I am sick and tired of it

Help me plz

shahbaz63

Newcomer

What system you are using?

Check if your system meets the minimum requirement to use virtual background:

https://support.zoom.us/hc/en-us/articles/360043484511

P

PowershockkhanAuthor

Newcomer

I have all the requirements except for a green screen....and yeah what all are my laptop is already mentioned in my post

Still it doesn't work

Bort

Employee

Hi @Powershockkhan

If you've already checked your web settings and made sure to click Save when enabling Allow use of videos as virtual backgrounds, its most likely that your computer doesn't meet the system requirements for Video virtual backgrounds. If you can post the details of your system, we can help double-check your system against the virtual background requirements.