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Newcomer
August 20, 2025
Question

Virtual Background

  • August 20, 2025
  • 1 reply
  • 0 views

Hello, 

I have Zoom for my Mac M2 Air. A while back, I thought it would be cool to have a virtual background of an X-Wing from Star Wars. This was all fine and dandy until I realized that the Zoom app on my Mac recognizes that virtual background as if there is no virtual background. I am confused and angry about this issue because I have uninstalled the app at least 5 different times, logged in with different emails, and even cleared out the cache files and restarted my machine. The X Wing background still shows up. What am I doing wrong? I have tried to speak to a human being with the customer support number, only to be told that I am not a premium member, so I cannot talk to a human or even send a trouble shoot request. I don't want to spend $17 just to fix a hopefully simple solution. Can anyone help me? 

 

Thank you

1 reply

Newcomer
August 22, 2025

I agree. there's no way to get help on here. took 20 minutes to figure out how to post. not user friendly