cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Virtual Background not working on Lenovo Tab P11 (2nd Gen)

JoeMck4
Newcomer
Newcomer

Hi,

 

Zoom Virtual Background hasn't worked on Lenovo Tab P11 (2nd Gen). 

 

I can see the Virtual Background App when the Zoom meeting is on, but when I select a virtual background or the Blur background,

 

I see an error dialog saying, "An error occurred."

 

 

Here are some of the specs on the Lenovo Tab P11 (2nd Gen):

 

CPU                    : MediaTek Helio G99, Octa core 2 x A76 2.2GHz + 6 x A55 2.0GHz

RAM                   : 4GB

Front Camera  : 8 Megapixel

 

Android OS      : 13

 

Anyone has any clue?

 

Thanks. 

1 REPLY 1

JoeMck4
Newcomer
Newcomer

No response?  It's been almost 2 months.

 

Is the virtual background feature not working anymore for new CPUs?