cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Virtual Background not working, even though enabled

csberte
Newcomer
Newcomer

This has always worked on Zoom for me.  Logged in today, and it says, "Virtual Background has been disabled, go to Meeting Settings".

I went to meeting setting and enabled it, but I still receive the same message that it is disabled.

Please help!  (Pics attached)

6 REPLIES 6

Jacqui2
Newcomer
Newcomer

I'm having the same issue. 

 

rwulffenstein
Newcomer
Newcomer

Did anyone find a resolution to this issue?  I have several users experiencing the same issue. 

DanHuber
Contributor II
Contributor II

sounds like the feature has disabled on an Account level. are you and admin on your Zoom account?

DJH2
Newcomer
Newcomer

I have the same issue. Has anyone found the source of the problem?

DanHuber
Contributor II
Contributor II

Is this a meeting you are the Host of. Or are you attending someone else’s meeting. Another host could have the setting disabled by them or the admin of the account globally. 

I am the host of mine. I have the settings enabled but still not able to use backgrounds. Free user. Is that the problem?

 

UPDATE: Never mind. Restarted Zoom and it works now.