Question
Virtual Background no longer works.
Hello, I upgraded to paid account yesterday. Up till then, on free account, my Virtual Backgrounds worked just fine. Now won't. Says I need plain colour background, preferably gree, I am in front of greenscreen. I looked at 2 YouTube tutorials, both suggest clicking my top right of Zoom profile thumbnail photo for a list of options. That I should go to Check for Updates. I click on thumbnail. Apart from my email address, no options appear so I can't Check for Updates. I aslo went to Settings to check that Virtual Backgrounds option is activated. It is. Appreciate your help!