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Video

JudyHaLevi
Newcomer
Newcomer

‎2023-02-06 08:56 AM

Last week, Wednesday, I opened Zoom and it updated.  Since then, I have not had video.  The video begins okay, but after about 10 seconds it freezes or disappears.  Tomorrow, I am giving a Zoom lesson, and I have no video.

0 Likes
1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-06 09:05 AM

Hi Sorry to hear. Please try these troubleshooting steps:

 

https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.