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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Video

LadyFuchsia
Newcomer
Newcomer

‎2024-02-23 03:16 PM

Despite working OK elsewhere, my video is not displaying on Zoom. Having been working fine from 2020 up to a few days ago, Zoom is now saying: "Failed to start video. Please select another video camera ... ".

It displays OK when I go into Zoom [on the preview screen], so the camera itself is not at fault, but when I click on the "Join" button the video disappears and I get that message.

I've tried uninstalling and re-installing Zoom.
My PC tells me the drivers are up to date.
No other application is using the camera.
The camera permissions are ON.
BitDefender allows camera access to Zoom.
I have a basic Zoom account, but only ever join the meetings of others.
I am using a PC with Windows 10 64-bit
USB Video device.
Can anyone help a desperate old lady? I don't know where to turn.

I also haven't a clue if I've chosen the right "Location" from the dropdown list.
 

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