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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Video

IrinaOrlova21
Newcomer
Newcomer

My image in the camera is constantly increasing and decreasing. How can I stop it? 

4 REPLIES 4

Rupert
Community Champion | Customer
Community Champion | Customer

This sounds like maybe your camera is trying to auto-focus, or auto-track.

 

What type of camera, computer or device do you have?

veronicajade
Newcomer
Newcomer

this happens to me too. Zoom camera increases ratio when I speak. How can I make it stop?

Rupert
Community Champion | Customer
Community Champion | Customer

Go into your Video settings in Zoom and enable Original Ratio and HD

 

Rupert_0-1633462735038.png

 

JRT
Newcomer
Newcomer

Ever since I upgraded, my image is distorted on my screen. The others at the meeting say my image is normal, but not on my screen.  How can this be fixed? I tried uninstalling then re-installing.