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RayS3
Explorer
Explorer

I have the Basic Zoom account. When I start a Zoom meeting, my video is displayed and I see myself. However, once someone joins the meeting my video disappears and I no longer see myself. Others in the meeting still see me, but I just don't see myself. Regardless of whether I start the meeting or join someone else's meeting, I don't see myself. 

I'm on a MacBook Air. I've never had this issue before and I've been using Zoom for years. I've tried deleting the app and re-installing it multiple times, but that didn't work. I even tried just using zoom on my browser and that actually worked, but now it's not working anymore and my video is not displaying.

Again, others in the meeting see me - my video just doesn't display for myself. Thank you in advance for your help!

1 ACCEPTED SOLUTION

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,  

 

Please ensure in your Zoom App settings, hide self view is not selected:

 

sachinzoom_0-1675287183669.png

 

If this helps, please accept the answer as an accepted solution.

 

View solution in original post

2 REPLIES 2

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,  

 

Please ensure in your Zoom App settings, hide self view is not selected:

 

sachinzoom_0-1675287183669.png

 

If this helps, please accept the answer as an accepted solution.

 

Thank you!!!!