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Fonsequinha
Newcomer
June 15, 2025
Question

Video

  • June 15, 2025
  • 1 reply
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I would like to know what is happening with the video camera because everything seems to be fine, but I have no image. Can you help me please?

 

1 reply

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
June 17, 2025

Check settings > video and be sure the correct camera device is selected. Be sure the camera is not being used by another application. Be sure that Zoom has permission from the OS to use the camera.

for further insight https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068908

If this works please click accept as a solution.

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