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Video will not work, says "camera is being used by a USB device".

Grighser
Newcomer
Newcomer

‎2021-10-28 03:00 AM

 
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3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-28 07:20 AM

Hey @Grighser, if you don't mind, can you screenshot the error you're seeing when the "camera is being used by a USB device"? Is this a Zoom message being prompt or a Windows message? Do you mind sharing as well the camera you're specifically using?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-01 07:26 AM

Hey @Grighser, just checking in on that camera USB error you were having. Were you able to get this resolved? If not, willing to help find a solution. 🙂

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Zoom Community Moderator
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Tiffiny
Newcomer
Newcomer
In response to RN

‎2024-02-22 10:05 AM

Hello, I am having the same problem. Zoom will only let me choose “USB Video Device” as my camera system. I have been using Zoom for a few years. Never had a problem until now. Never used a USB camera. Any ideas? I have already deleted and installed Zoom again, restarted my computer and followed steps for Windows 11. 

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