cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Video will not turn on for meetings.

AmyB0913
Newcomer
Newcomer

‎2023-07-27 09:17 AM

Pop up screen comes on saying 'Your admin has required that you use a virtual background, but your device does not support this feature.'  (I am the admin) 

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-03 07:03 AM

Hi @AmyB0913 welcome to the community! Can you confirm that at the Account Settings level that "Require users to always use virtual background" is disabled, and while being disabled, you can confirm that you're still receiving this message? 

 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes