Video will not turn on for meetings. | Community
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Newcomer
July 27, 2023
Question

Video will not turn on for meetings.

  • July 27, 2023
  • 1 reply
  • 2 views

Pop up screen comes on saying 'Your admin has required that you use a virtual background, but your device does not support this feature.'  (I am the admin) 

1 reply

Community Manager
August 3, 2023

Hi @AmyB0913 welcome to the community! Can you confirm that at the Account Settings level that "Require users to always use virtual background" is disabled, and while being disabled, you can confirm that you're still receiving this message?