Video turns off automatically after a while

Hi @Csaba 

Does this happen after a consistent/predictable period of time, or just at random after a while?

Once your video goes off, are you able to re-start it again without re-starting or re-joining your meeting?

Are you up to date in Zoom?

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

Just with to add to this that my partner is having a similar issue with a Logitech BRIO. @Rupert I have tried your suggestions and a lot more. What happens is that the meeting starts and after a short time the camera shuts off. When the camera shuts off the white status LED on the Logitech BRIO also turns off.  Once re-enabled the camera stays on.

It's like something within the laptop is deactivating the camera.

I'm not sure what else I can try.  Every software component is kept up-to-date. Camera's firmware is up-to-date. Selective suspend on the USB ports when the laptop is on mains power is disabled in case Windows 10 is shutting down the USB port has not fixed the problem. I've re-enabled the Ultimate Performance power plan (usually found on a desktop installation and not a laptop) and that's not sorted out the camera, but has sorted out previous performance issues.

I've removed the Logitech Brio from the device manager and let Windows 10 reinstall several times.
Been in touch with Logitech. Nothing wrong with the BRIO web-cam.

Brio camera ONLY shuts down when during a Zoom meeting. Works fine on Google Meet, Skype and a few others.

I'm not using a USB hub.
Integral web-cam works fine.
Laptop is a Hewlett Packard 15-au072na.

I have been using zoom for years and just started having the same problem with a win 7 alien gaming laptop (Built in camera). My wife's leads church on it with me as co-host and this morning the video shut off 2x within 1 minute. Lately we have to restart video 3 to 4 times per 90 minute service... We hear ba-dunk sound when it disconnects. Real hassle because I can't turn on hosts video on co-host computer so she has to do it on host computer... but then focus changes and her powerpoint clicker doesn't work  : (

Suggestions?

So I had this happen - and I think I figured it out - make sure other video apps like webex and especially MS Teams are shut down both as an application and exited in the tray icon area - that solved it for me - 

I am having a similar issue.

I am on Zoom and then the video turns off.  Last night I was on for about 30 minutes before the problem arose. The video automatically turned off. When I turned it on again it worked for about 3 seconds then off. That happened a few times.  Then as soon as I clicked on the video icon the video would flash on then off. Today I can't even  get the video to stay on for more that the flash.  

It happens whether I am participant or host.

I am using a Lenovo laptop with Windows 10. 

Zoom is up-to-date and the problem only started after the last Zoom update.

I have just started having this problem on a Macbook Air.  I've been having zoom meetings successfully for 3 years, almost daily. Then suddenly last week I started having camera problems - only on zoom.  Not google meet.  I tried on the app, which I re-installed, then i tried in browser - chrome and firefox - and I could not get the camera working.  It might start ok, then freezes, and then when I turn the camera off to turn on again, the button is frozen.  Mostly my video screen is black.

I'm having the same issues! After using Zoom for 3 years.....everything is up to date. 30 people in the class. Random camera shut down. 

The problem is that your computer is running out of resources.

The solution was to uninstall Spotify and "End Task" in Task Manager (ctrl+alt+del) for any applications or processes that are using CPU resources. 

same

Started happening to me too. Turns off 5 seconds or up to 30 mins later. Can't find the solution.