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Video stopped for all and scheduled meetings gone

kja
Newcomer
Newcomer

Our account was working fine last week.  When we tried to have a scheduled meeting this week, none of us could see our video and our clients couldn't see us.  On top of that, all my recurring meetings have disappeared.  I have uninstalled and reinstalled the client but nothing has changed.

 

1 REPLY 1

Jameswalter
Contributor III
Contributor III

If you attempt to join or start a meeting that no longer exists, you may encounter an error message stating: “This meeting ID is not valid.” This means that either the meeting session has been deleted by the host or the non-recurring meeting has expired (scheduled timeframe has passed).

 

Hope this helps,
John