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Video problems

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seking61
Explorer
Explorer

‎2024-01-22 08:16 AM

Just had a meeting of six people and none of us was able to see people except in thumbnail size.  We all usually uses the gallery view so that we can see everyone but none of us could make it work.  Thoughts?

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Jennife
Zoom Employee
Zoom Employee

‎2024-01-23 09:58 PM

@seking61 Hi,

May I have your Zoom version and system information, especially the machine type and graphic card driver version?

Thank you!

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Jennife
Zoom Employee
Zoom Employee

‎2024-01-23 09:58 PM

@seking61 Hi,

May I have your Zoom version and system information, especially the machine type and graphic card driver version?

Thank you!

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