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Video problem

KD4
Newcomer
Newcomer

‎2022-02-16 02:16 PM

Updated Zoom software, I use a Logitech HD C270 webcam.  Zoom testing shows good in Settings but when I'm participating in a Zoom meeting all I get is a blank screen.  I've looked at any and all boxes and nothing is telling me I've overlooked something.  Also, I updated my driver as well.  Still no luck. 

 

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-10-28 01:08 PM

Hi @KD4, I know it has been a while since you initially posted, and I apologize for just now seeing your post! I definitely want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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