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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Video issues

rmunster
Newcomer
Newcomer

When starting our last meeting, there was a very quick pop up that talked about some animation was on and said where to go to turn it off.  Unfortunately, the instructions turned off too soon.  If you laugh or move, the screen reacts and moves around.  Definitely not professional.  How do I turn this off?

1 REPLY 1

willjoe2442
Contributor I
Contributor I

How to troubleshoot video and camera problems on mobile
Attempt to start your video by tapping Video.
Check if any other applications are already using the camera.
Check that Zoom has permission for the camera.
Uninstall and reinstall the Zoom app.

 

Regards,

Diana